FAQ
Frequently Asked Questions
Where do your products ship from?
Our products are thoughtfully crafted and shipped from Brantford, Ontario, Canada. While we are a small Canadian company, our inspiration comes from spiritual traditions and philosophies around the world.
What materials are your products made from?
T-Shirts are crafted from sustainably made, 100% organic cotton, certified by the Global Organic Textile Standard. Our dyes are non-toxic, and we avoid using harmful chemicals or pesticides in our production process.
How do I know what size to order?
We provide a detailed size guide on each product page to help you find the perfect fit. If you're between sizes, we recommend choosing the larger size for a more relaxed fit.
Do you ship internationally?
We currently ship to United States and Canada. Shipping rates and delivery times will vary based on your location. You can see estimated shipping costs at checkout. We are trying our hardest to find inexpensive ways of shipping internationally.
How long will it take to receive my order?
Processing times are typically 1-3 business days, and shipping times depend on your location. Once your order is dispatched, you’ll receive tracking information via email. On average most orders are received in 3-7 business days.
Can I return or exchange my order?
We accept returns of unused, unwashed items within 30 days of purchase. Custom designs are final sale and cannot be returned or exchanged. For more details, please visit our Refund Policy.
What should I do if I receive a defective item?
If you receive an item that is damaged or defective, please contact us at Intuitiveattire1@gmail.com with a description and photo of the issue, and we will gladly send a replacement.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to follow the status of your shipment.
Do you offer custom designs?
Yes! We offer custom designs for those seeking a more personal or specific alignment with their beliefs. Please note that custom designs are final sale and cannot be returned or exchanged.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can see all available methods during checkout.
How can I contact customer support?
You can reach us via email at intuitiveattire1@gmail.com or through our contact form. Our team is available to assist you 24/7.