Guarantee
At Thalira, we stand by the craftsmanship and intention behind every piece we create. If your product arrives with any defects or malfunctions, rest assured—we will gladly replace it at no cost to you. We want you to feel fully aligned with the items you choose, knowing they reflect the highest quality.
We offer a 30-day return policy for all unused, unwashed items. To be eligible for a return, the product must be in its original condition, with all tags attached. Please note that due to the personalized nature of our custom designs, all custom orders are considered final sale.
Should you have any concerns or questions, feel free to reach out. We are here to ensure your experience reflects the same care and mindfulness with which each piece was crafted.