Shipping policy

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email once your order ships.

Shipping Methods & Delivery Times

United States
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days

Canada
- Standard Shipping: 5-12 business days
- Express Shipping: 3-7 business days

International
- Standard Shipping: 10-25 business days
- Express Shipping: 5-15 business days

Delivery times are estimates and may vary based on location and customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over $75 CAD.

Order Tracking

Once your order ships, you will receive an email with tracking information. Please allow 24-48 hours for tracking to update.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in the order total.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue.